Our focus is to measure the service quality of NGMS , Dr. Shah

ISLAMABAD ( BMZ REPORT )

Islamabad: Pakistan Telecommunication Authority (PTA) has conducted an awareness seminar on “Practicalities and Challenges around Network Rollout and Quality of Service” in collaboration with Anite (NEMO) Finland and Saybi Pakistan at a local hotel Islamabad. The event was encompassed the Quality of Service (QoS) challenges associated with new technologies today being integrated within existing infrastructure. Chairman PTA, Dr. Syed Ismail Shah, and Member (Compliance & Enforcement) Mr. Abdul Samad were also present on the occasion. The event was attended by the senior officers of PTA, individuals of Telecom Industry and Academia.

On this occasion, Chairman PTA Dr. Syed Ismail Shah, while welcoming the participants emphasized that after passage of 1st Phase of Network Rollout, our focus is to measure the service quality of Next Generation Mobile Service (NGMS) licensees and ensure better services.

During the event, Mr. Jani Nikkila, Vice President EMEA, Anite Finland, Mr. Ashley Gold, CEO Ericson Pakistan presented international best practices regarding performance measurement and future prospective spectrum respectively. While Mr. Ben Gardiner CTO Norconsult Telmatics and Mr. David Robinson discussed the practicalities and challenges involving  bench marking, optimization and regulatory compliances from an operator perspective and Type Approval for assuring QoS and customer handset safety.  Mr. Jari  Raynanen presented best practices around the globe for benchmarking of 3G / 4G (LTE) Mobile Networks.

At the end Mr. Abdul Samad Member (Compliance & Enforcement) PTA, thanked the audience and expressed his hope that this event will be helpful for the industry adoption of best practices in ensuring quality of service in order to protect customer experience as per license obligation. The Member also thanked Anite and Saybi Pakistan for extending its support for organizing the event.

 

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