Warid Celebrates Nine Years of Service Excellence in Pakistan


Warid Telecom, leading innovator in Pakistan’s telecom industry, celebrates its 9th anniversary today. In all these years, company has shown solid results while it has constantly focused on its customer oriented services and innovative approach.

Muneer Farooqui, CEO

Expressing gratitude towards Warid customers and employees, Mr. Muneer Farooqui, CEO Warid Telecom, said “We are standing on solid ground in the 9th year, while establishing a strong foundation for future development. The biggest achievement which makes “Warid” what it is today is its dedicated employees and loyal customers. Our service philosophy makes a solid difference in our level of services; it is at the heart of our success. 

The stats of a recent 3rd party survey reveals that 97% of Warid customers are happy with the quality of network service provided by the company. Warid outscored other cellular operators by having more satisfied customers.

As part of the Abu Dhabi Group, the single largest foreign investment group in the country, we at Warid believe that we have a responsibility to constantly strive for excellence. With the support of our parent Group, we are confident that company  will remain competitive within this new telecoms paradigm. The Group has already committed to invest close to USD400 million in the country’s infrastructure and economy.

I am grateful to each of our customer who has made our brand a great success. I am also thankful to our stakeholders for their trust, to our honorable Chairman His Highness Sheikh Nahyan bin Mubarak Al Nahyan, Board of Directors, all our associates and everyone involved in making Warid a success.”

The company has set the highest standards of service excellence and is enjoying incredible brand reputation and exceptionally positive customer loyalty trends. Transforming brand promises into operational reality, the company took a number of incredible initiatives to further enhance the Customer Experience.

Warid is also recognized as one of the top socially devoted brands, outperforming 92% of global brand names as per Social Bakers report. Based on its exceptional brand repute and corporate image, the company has secured the second largest postpaid subscriber base in Pakistan.

As a responsible corporate citizen, there are a number of corporate social efforts that the company is making to contribute towards the well-being of the society. Being the trend-setter and the leader in providing quality services, Warid Telecom continues to earn customer trust by setting excellence benchmarks in the services industry of Pakistan.


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