In line with its customer centric approach, Telenor Pakistan has recently introduced ‘SIM Delivery Service’ – an online new SIM booking and Mobile Number Portability (MNP) with home delivery facility. The customers would now be able to book, purchase and join Telenor Pakistan’s network from the comfort of their homes.
Using this service, customers can now conveniently book their Telenor Pakistan prepaid numbers online through SIM Delivery Service website (http://newsim.telenor.com.pk) and get the SIM delivered to their doorstep without any additional cost or hassle. The new service also offers the option of selecting numbers of their choice including the 0345 Prime Code. Customers can also book their favorite numbers through Telenor Pakistan’s helpline by calling 345 for existing Telenor customers or 111-345-100 for other users.
Speaking about the launch of SIM Delivery Service, Director Sales & Distribution, Telenor Pakistan, Malik Faisal Qayyum said, “Telenor Pakistan has always been at the forefront for offering innovative and convenient solutions to its valued customers and SIM Delivery Service is yet another testament of Telenor Pakistan’s customer centric approach to provide services as per the changing customer preferences. In current regulatory environment, it is going to be a significant sales channel and we are confident that it will offer convenience to customer’s door step”.
All confirmed orders will be delivered to customers within 24 hours, with cash on delivery facility. No additional delivery charges are applicable on these sales whereas the delivery service is available in 17 metro cities. Customers can also use the same service to port their numbers to Telenor Pakistan’s network and avail its superior packages and services.
Details like name, CNIC, address and other contact number would be required for online booking and at the time of delivery, customer has to show the original CNIC and handover the CNIC copy to the delivery officer. The process for activation would remain the same by calling 789.