PTCL’s voice mail service gets a revamp


Country’s largest integrated voice and data services provider, Pakistan Telecommunication Company Ltd (PTCL) has revamped its Voice Mail Service (VMS) platform with enhanced new features of voice mail, fax-to-email, voice-to-email, Kehdo SMS, remote log-in, missed call alert service & advanced features of remote access under one umbrella.

PTCL customers can access their Voice Mail Service 24/7 — even in power outages and if their answering machines stop working. Never letting a call go unattended, PTCL VMS allows callers to leave voice message for a VMS subscriber which can be retrieved by dialing 1277 IVR (locally or remotely). Alternatively, system notifies the intended recipient through out-dial notification, SMS or email service, in case of fax-to-email or voice-to-email service.

For their ease to receive messages and important updates from their family and friends while on the move, customers can also receive fax and voice messages in the form of an image or Wav file attachment through email by subscribing to PTCL fax-to-email or voice-to-email service.

“PTCL is the pioneer of providing landline line connections across Pakistan and landline remains a household identity,” said SEVP Commercial PTCL, Naveed Saeed. “PTCL’s unique Voice Mail Service is specifically designed to bring convenience to our landline customers.”

“PTCL is continuously striving to create value-addition for its home phone services,” said EVP Wireline Business, Aasif Inam. “The revamped VMS brings a much-needed convenience to our valued landline customers, since it is already widespread in the cellular industry.”

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